Guide
Can we keep our training data in the UK and EU?
Yes. When you make a site, you choose its region, the UK and EU or the US, and all of its records and files stay there.
Start your 14-day free trial5 seats, one site and 1 GB for 14 days. A card is needed, and nothing is charged unless you buy.
Without TrioLMS
YourecordsYour dataWhere is it kept?
- Stored wherever the vendor chose
- Hard to answer a client’s questions
With TrioLMS
Youyourfirm.triolms.comUK and EU region120 seatsRecords kept in the region
- You choose the region
- Names and emails encrypted
- Very little kept about anyone
The problem
Your data rules, or your client’s, say training records must stay in the UK or the EU. Many LMSs keep everything in one place, often the US, and say little about where.
Training records are personal data: who someone is, what they took and how they did. You need to be able to say where they are and who can see them.
What people usually try
- Asking each vendor where the data is. The answer is often a list of data centres, or a promise of EU hosting at a higher price.
- Contract clauses alone. They help, but they don’t move the data.
- Keeping training off a system altogether. Then there’s no record to show anyone.
How it works in TrioLMS
Your accountOne bill and one pool of seats
A site for each clientAt their name or their own address
Their people sign inWith a code from their email
You see who has finishedReports and certificates
- Start your 14-day free trial and choose where your records are kept: the UK and EU, or the US.
- Each site keeps all of its records and files in its region’s databases and storage. A small global directory holds only what routes requests, never your people’s details.
- People’s names and email addresses are encrypted with the site’s own key, and are never written to logs.
- TrioLMS keeps only an email address, a name, a company ID if you use one and a language for each person. Never a password, phone number, photo or birthdate.
- Records are kept for the audit period you set, 3 years by default and up to 10, and admins can export every record at any time.
- The Data Processing Agreement and privacy notice are on this website, with the subprocessors listed: Cloudflare, WorkOS for single sign-on, and Stripe for billing contacts.
What it doesn’t do
- The UK and EU are one region. Its data is kept under Cloudflare’s EU jurisdiction, not in the UK alone.
- Billing goes through Stripe, which keeps the account’s billing details under its own terms.
- TrioLMS doesn’t give legal advice. Your own data protection officer still decides what your rules need.
What it costs
You pay TrioLMS monthly for your account and the seats you add, with no yearly contract. Work out the price for your number of people in your currency.